Trailer Magazine

CouriersPlease announces exclusive partnership

  • Posted on Tuesday 7th, November 2017.

Parcel delivery service, CouriersPlease (CP), has partnered with Westfield and Stockland shopping centres to streamline online shopping.

Australian online shoppers can now pick up – and will soon be able to return – their online shopping via designated points at 31 major shopping centres across Australia.

The new partnerships will enable customers to use a CP-partnered retailer to pick up their purchases from parcel lockers (called POPStations) in 22 Westfield shopping centres, and nine Stockland centres across three states.

“The service works by allowing online shoppers to redirect their parcel delivery to a shopping centre POPStation during the goods transit process, if they will not be home to sign for it,” CP said in a statement. “After ordering through a selected CP-partnered online retailer, shoppers will receive an email or SMS notification when their order is on its way, giving them the option to activate the redirection.” 

“In our rapidly evolving retail environment, customers and retailers alike are migrating online to meet the growing demand for convenience and choice,” said CP CEO, Mark McGinley.

“CP’s partnerships with Westfield and Stockland are helping to evolve goods delivery alongside the changes in retail, and helping consumers combine their enjoyment of online shopping with the bricks-and-mortar retail experience.

“We partnered with technology company TZ in 2015 to develop the POPStations, when we knew the Australian market needed more flexibility in parcel deliveries. POPStations enhance the online shopping experience for Australian shoppers by allowing customers to send parcels at a time that suits them, at a location that suits them,” he said.

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