Trailer Magazine


Toll talks TERP at Bulk Tanker Day

  • Posted on Tuesday 10th, September 2019.

Speaking at the recent Bulk Tanker Day in Brisbane, Toll Fuels and Energy National Transport Compliance Manager, Shane Falkiner, stressed the necessity for every dangerous goods (DG) and bulk liquid carrier to have an up-to-date and well-rehearsed transport emergency response plan (TERP) relevant to the product being carried.

Falkiner is a truck driver with 40 years of experience, the first 20 of which were with the army, and has spent a good number of years as a tanker driver trainer. 

“So I think I know the industry pretty well and I can give my thoughts and ideas on what a TERP should look like,” said Falkiner.

He outlined the various facets of an effective TERP including how it is constructed, training, incident response in terms of recovery and cleanup, relevant equipment and expertise needed and post-incident briefing to determine the cause and to put measures in place to prevent further incidents.

Falkiner said a TERP must be a written and practiced plan, not something hastily made up after an incident has occurred.

“Making sure it meets the legislative requirements is the most important aspect of a TERP, and we need to understand what level of seriousness of an incident requires the TERP to be actioned,” said Falkiner, adding that it his responsibility within Toll Fuels to create the TERP and ensure it is continually updated in line with industry best practice. “A good example is the people you need to phone in the event of an emergency – people change roles so this information needs to be constantly updated. Within Toll Fuels and Energy, our TERP is there to provide guidance to our transport managers during a transport related emergency and it is broken down into six segments: Notify, plan, respond, remediate, recover and investigate.”

In his 41 years in transport, Falkiner said no two incidents he has witnessed have been exactly the same. The TERP, therefore, is there as a framework of how to respond but every incident will involve different nuances. He said this is where the experience and prior knowledge of the various emergency response personnel come into play.

“When I respond to an incident as Toll’s on-site controller I will communicate with ISS First Response – Toll’s contracted provider – and ensure all the details of the incident are clearly known and what type of equipment is required,” he said. “But sometimes the situation changes and you need to be prepared for that.”

Falkiner fielded responses from delegates and a pertinent point regarding access to product-specific equipment for emergency response situations was raised by Debra Kirk, Manager Legislative Maintenance at the National Transport Commission (NTC).

Kirk said that companies engaged in transporting a variety of products need to have multiple TERPs to cover specific products along the routes they are travelling.

“So an operator carrying hot emulsion, for example, should have completed a risk assessment and have a TERP which states that this product needs a specialised pump that can handle the high temperature,” said Kirk.

“The TERP should state exact locations along that route where a suitable pump can be accessed in the event of an incident requiring the hot solution to be pumped from the tanker.

“Similarly, if you were transporting unodourised LPG across the top end your TERP would be so specific that you would know exactly where the driver stops for breaks and have various emergency response providers versed on the truck movements so that their response can be instantaneous if required.”

Falkiner agreed, emphasising that equipment and expertise are integral to any TERP. “That’s why we, at Toll Fuels, have a TERP tailored to fuel because that is solely what we transport.”

The Bulk Tanker Day also unpacked new tanker standards.

(Image: Toll Fuels and Energy National Transport Compliance Manager, Shane Falkiner.)

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