All about keeping it cool

For the last 15 years Advanced Transport Refrigeration + AirConditioning has been providing a wide range of refrigerated transport related services and repairs to its broad customer base including Dyers Distribution.

Based at Wingfield in South Australia, Advanced Transport Refrigeration + AirConditioning (ATR) has been in operation since 2005, providing a dependable service to the refrigerated transport sector.

The company offers a wide range of service offerings including refrigerated fitouts for vans, trucks and trailers, and is the South Australian service and repair agent for Mitsubishi Heavy Industries Thermal Systems.

Managing Director Michael Walsh has been at the helm of ATR since its inception, with his hands-on approach to running the business finding favour with customers such as Adrian Hill, State Manager SA for Dyers Distribution.

“The thing that impressed me the most about Michael is that as a Managing Director he is also very hands-on and is available 24/7 – my team and I have called him afterhours and he’s always answered the phone and been ready to help when we’ve had a breakdown with our fridges,” Adrian says. “This is the sort of service we need as a 24/7 business, we need people who understand this and can be there for us when needed.”
Dyers engages the team at ATR for all the servicing and repairs of its refrigeration plants, the majority of which are Carrier units that are frequently run on three-phase stand-by power after being loaded. They can then sit at the depot overnight without the diesel engine running.

“We do a lot of preloading for customers which is why we depend on the after-hours service that ATR provides – if there’s a breakdown we need someone out there immediately,” Adrian says.

In addition to servicing the fridge plants, ATR is also now engaged by Dyers to manage body repairs of its refrigerated trailers, the majority of which are Vawdrey Iceliners. “We’ve recently started using ATR for body repairs and, again, Michael understands the needs of our business – that when we take a unit there for repairs we need it to be finished and back on the road in as short a timeframe as possible.”

Dyers’ main line of work involves supplying a number of supermarket chains in South Australia with refrigerated products including milk and ambient goods.

“This year due to Covid-19 we have been the busiest we’ve ever been,” Adrian says, reiterating that during this period of stretched resources the servicing and repair element supplied by ATR has also been critical.

“I regularly meet up with Michael to go through various things and make sure we both keep up to date with each other’s business needs,” he says.

All up, ATR provides the critical maintenance and repair work that keeps the refrigerated equipment of customers like Dyers Distribution operating at peak efficiency throughout the year.

Fast Fact
In addition to performing vehicle fitout, repair and maintenance work across South Australia, Advanced Transport Refrigeration also provides auto-electrical services and automotive aircon solutions. The business also has a large refrigerated rental fleet (atrplusrentals.com.au) with road transport equipment that is ready for hire.