Australia Post and IKEA have announced a new strategic partnership, entering into a three-year agreement to further expand IKEA’s delivery footprint in Australia.
Starting this October, Australia Post will become IKEA’s primary e-commerce fulfilment partner for small and medium parcels, accounting for approximately 65 per cent of IKEA Australia’s total parcel orders.
Australia Post is projected to deliver over 250,000 IKEA parcels each year under the agreement, offering both Parcel Post and Express Post delivery options for customers across the country.
“Australia Post is proud to be chosen as IKEA Australia’s trusted delivery partner,” said Australia Post CEO and Managing Director, Paul Graham.
“With our robust infrastructure and commitment to reliability and efficiency for customers, we have built the largest delivery network in the country.”
With 23 per cent of all IKEA Australia parcel orders delivered to areas outside the reach of metropolitan stores, Australia Post will support the expansion of IKEA deliveries across its extensive network.
IKEA customers can expect to receive their deliveries from widespread Australia Post collection points and at convenient locations such as local post offices.
“We look forward to supporting the continued growth and momentum of this iconic brand as they expand their customer reach in Australia through our extensive delivery capabilities,” Graham said.
Sustainable delivery solutions also underpin the partnership, with Australia Post operating the country’s largest electric delivery vehicle fleet which will contribute to IKEA Australia’s goal to provide zero-emission deliveries.
“As an omnichannel retailer, our goal is to bring IKEA to more people, in more ways and in more places, making it easier and more convenient than ever before for Australians to shop with us to create homes they love,” said IKEA Australia CEO and Chief Sustainability Officer, Mirja Viinanen.
“We’re famous for our flatpack furniture, however what our customers don’t always realise is much of the IKEA home furnishing range is available to them in a parcel via the post. Partnering with Australia’s largest delivery provider allows us to greatly enhance our accessibility for our customers in this way.
“We are excited to work together with such a highly trusted brand as Australia Post, who shares our values when it comes to excellence in customer experience and a dedication to sustainability and look forward to a successful new partnership.”
In other news, the deadline for the 2024 Australian Freight Industry Awards has been extended due to popular demand.
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