Delivering a solid customer experience

Eagle Fuels depends on functional and reliable rigid road tankers from Marshall Lethlean to grow its business and remain competitive.

Operating throughout Victoria and South Australia, Eagle Fuels provides fuel and lubricant solutions to a broad customer base across a range of industries that include everything from transport, earthmoving and construction to manufacturing, rail, defence and emergency services.

To accommodate such diversity in demand, the company’s vehicle fleet comprises a mix of small rigid tankers as well as larger combinations such as 19-metre B-double tankers.

A respectable refuelling and lubricant outfit, Eagle Fuels is committed to delivering quality products and services as efficiently and as safely as possible. To that end, the company’s heavy vehicle operators are experienced in their trade, having obtained Maritime Security Identification Cards (MSIC), membership with the Australian Institute of Petroleum and licenses and accreditation to manage the transportation of Dangerous Goods (DG).

Eagle Fuels’ dedication to performing its duties in a professional and efficient manner has led to significant growth for the firm along with opportunities to welcome new state-of-the-art road tanker innovations to the company’s fleet.

Business Development and Operations Manager, John Hevern, says Eagle Fuels invested in new road tanker equipment from Marshall Lethlean to support the company’s core services and to further support the Australian industry with Marshall Lethlean’s local build which covers all Australian capabilities. “These new additions to the fleet will mainly be used for onsite refuelling as well as some bulk delivery work,” he says. “There are two rigid tanker orders in with Marshall Lethlean. The first locally built rigid tank will be paired with the DAF 6×4, which will be the first DAF to go into our fleet, and the second locally built rigid tanker will be paired with a Volvo 6×4.”

These rigid tanker builds, according to John, will be similar to a previous order except they are being fitted with a different delivery system.

The order with Marshall Lethlean was placed at the beginning of this year and the new vehicles are rolling out now.

These tankers have a capacity of 18,000 litres.

“They are four-compartment tankers although we will need to down the capacity here and there to comply with legal weight requirements,” John says.

The most important features of these tankers, according to John, is their functionality and reliability – plus they have to look good.

“The aftersales support is great,” John says, “It is not very often that you do not get a phone call answered which is something that goes a long way.”

Fast Fact
Victorian trailer manufacturer, Marshall Lethlean, strives to provide the best transport solutions with its flexibility, product quality and commitment to delivering a solid customer experience. Marshall Lethlean also provides customers with a unique opportunity by offering customers the choice of a fully Australian built product, partial Australian built product, or a fully imported product fitted with Australian supplied parts. All these options have significant advantages based on the needs of the operator.