NTI Limited has appointed Janelle Greene as CEO effective 1 July 2025.
Greene, currently being Chief Customer Officer, will replace Tony Clark who has held the position of CEO for the last 18 years.
As Chief Customer Officer, Greene has been responsible for developing the strategic direction of NTI’s underwriting, customer experience, marketing, business insights and pricing and portfolio management teams.
She has held a broad range of roles across NTI including leadership of the claims and operations teams and management of many large-scale projects such as Seahawk (Marine), and Mobile Plant (Yellow).
“Janelle brings extensive experience in strategy, project oversight and cultural and business transformations to the CEO position,” said NTI Board Chairperson, Ellie Comerford.
“Since joining NTI 10 years ago, she has earned the respect and admiration of her NTI colleagues, as well as those in the insurance and transport and logistics industries, with her leadership, commitment to continuous improvement and desire to deeply understand customers and their experiences.”
Greene said she is looking forward to the challenges of the new role.
“I’m excited to be leading an organisation filled with outstanding people who truly love what they do and are passionate about working hard and making a positive difference when things get tough for Australian businesses and families,” she said.
“NTI has so many strengths – our people, our values and purpose, our deep connections with industry – and we will continue to build on them into the future.”
Clark will continue to provide his experience and expertise as Managing Director as he transitions towards retirement in mid-2026.
He said it has been a privilege to lead NTI for the past 18 years.
“I have genuinely loved coming to work during my time with NTI,” Clark said.
“Even when we faced tough market conditions, issues within our industries, the pandemic and more, the Executive and all NTI People always banded together and found a solution.
“It’s been an honour to be CEO, and now I wish Janelle all the very best as she takes the organisation forward – it’s in very capable hands.”
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