Primary Connect awards Don Watson Transport and Russell Transport

Two of Primary Connect’s long-standing transport partners have been formally recognised at the ninth annual Primary Connect Transport Safety Day for outstanding performance in safety, compliance and service.

Don Watson Transport was awarded Large Carrier of the Year while Russell Transport was awarded Small Carrier of the Year.

The awards were held virtually on 17 November 2021 with carrier partner representatives and industry professionals attending the livestream. This is the first time both companies have been awarded a Carrier of the Year award.

“So much of our intention each day is devoted to the Woolworths freight task – we work on the same team as Woolworths team members, trying to kick goals for the vendors every day,” said Don Watson Transport Managing Director, Lyndon Watson.

“To be seen and be recognised as doing a leading job of it is both humbling and rewarding.

“There are so many carriers doing a brilliant job, and to be singularly honoured while standing among them is extremely kind.”

Don Watson Transport has been in operation since 1948 and has been working with Woolworths since the 1980s. The carrier partner currently transports approximately 10,000 pallets of goods for Woolworths per week. It also delivers for vendors into Woolworths distribution centres under the Primary Connect model. With more than 130 trucks and over 170 refrigerated trailers, Don Watson Transport delivers inbound into Woolworths’ Sydney, Melbourne, and Wodonga distribution centres.

Small Carrier of the Year, Russell Transport began partnering with Primary Connect in 2010 and operates out of Brisbane, the Sunshine Coast and the Gold Coast.

“Our teams on both coasts have an outstanding focus and drive to deliver a great customer experience, delivering on time with safety,” said Russell Transport Director, Ken Russell.

“This award is recognition of their dedication to the task.

“We have always admired the businesses that have won the award previously. To be held in the same category as them is a true credit to our business and our staff.”

Last financial year, Russell Transport delivered more than 125,000 pallets from Woolworths distribution centres to Woolworths, BWS, and Dan Murphy’s stores, in the south-east Queensland area.

The carrier has a strong safety focus – a key metric for winning the Carrier of the Year award. It takes pride in its strong reporting culture and proactive actions to mitigate or eliminate risks.

Acting Director Commercial, Transport & 3PL Business for Primary Connect, Brian Warry, praised both carriers.

“Both Don Watson Transport and Russell Transport are a pleasure to work with,” said Warry.

“They have such a positive, can-do attitude to any task or challenge we send their way.

“We’re incredibly grateful that these carrier partners have gone above and beyond to support us and our customers over a challenging period.”

Primary Connect operates one of Australia’s largest supply chains with more than 7,000 truck movements per day for Woolworths Group. It delivers to more than 3,000 Supermarkets, Metro, BIG W, BWS and Dan Murphy’s stores nationwide and relies on its 86 carriers to ensure products arrive freshly and safely in stores for our customers.